OUACHITA PARISH, La. (KNOE) Monroe Police arrested 28-year-old Pauline Copeland in connection to a series of bomb threats across NELA Monday morning.
One of the threats was made at University Health Conway Hospital in Monroe, which put people on edge.
"It was kind of nerve-wracking. You just hope it was a drill and you realize everybody and the cops showed up, and I was like 'oh no," described one person.
The call was made around 9:00 a.m., prompting an evacuation.
"We have codes in place on what to do and activate once that happens." Jonathan Phillips, the University Health Conway Hospital President, says they issued their code black protocol.
"The action went into plan. We evacuated non-essential personnel and ambulatory people to work with the police department on the level of threat while the building was sectioned off and searched," Phillips explains.
Phillips says it's been a while since the hospital has dealt with something like this.
"It's been many, many years since we've had that happened."
Other calls came into the Twin City area Monday.
One was made at Primary Care Health Services in Monroe and another at the Glenwood Senior Care Center in West Monroe.
Monroe Police says it took all threats seriously.
"We don't take these threats lightly. Terrorizing is something that would disrupt business and the person that makes that call, the person that does something like this, they are liable for any damages associated with those businesses," said Reginald Brown with the Monroe Police Department.
Additional calls outside Ouachita Parish were made at medical centers in Shreveport and Grambling.
None of the threats were found credible by investigators.
Monroe Police say Copeland appears to suffer from a mental illness.
She's being charged with two counts of terrorizing. If found guilty, Copeland could face up to 20 years in prison.