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Here’s what to do if you encounter a door-to-door salesperson

Published: Jun. 28, 2021 at 12:02 PM CDT
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MONROE, La. (KNOE) - The Better Business Bureau wants to make sure consumers know how to determine whether a door-to-door salesperson is legitimate.

Jo-Ann Deal with the Better Business Bureau of Northeast Louisiana says don’t feel pressured to let someone in when they come knocking; you can tell them to leave. Deal says if they don’t leave, you can call the police.

Deal says you should always check their identification, like a photo ID or business card before making a deal.

Make sure to read contracts carefully before signing them, and always get a copy of any agreement. If you have second thoughts after making a purchase, Deal says you can cancel within 3 business days, known as the “cooling-off” period. She says you must notify them in writing within that timeframe though.

She says some red flags are if the person says they have a “free” security system or that your systems are old and you need an upgrade. During the summer months, she says door-to-door offers about home repairs increase.

The Louisiana State Fire Marshal’s Office has more tips on what to do if someone comes knocking.

You can report a scam or complaint on the BBB’s website, and you can call the Monroe office at (318) 387-4600.

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