Ouachita Parish Public Library recovering from malware attack

Updated: Jun. 16, 2021 at 10:42 PM CDT
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MONROE, La. (KNOE) - The computer systems at the Ouachita Parish Public Library are expected to be up and running by next week according to Ouachita Parish Police Jury President Shane Smiley.

The outages which began after a malware attack on April 21st include the online catalog, phone systems, public computers, Wi-Fi, and more.

Smiley said they don’t know who is behind the attack, but no ransom has been requested to this point. Smiley added that no personal information was taken as a part of the breach.

Smiley also confirmed that the data breach was confined to the library and did not affect any other parish-wide agencies.

Since the breach, library employees have been managing check-outs and returns by hand. Danielle Kelley Tolbird is the libraries Communications Coordinator.

“We are going old school. We will literally write down the barcodes, write down their names, their library card numbers.”

Since all the records are being kept by hand, Smiley said the library system may need to close for 3-5 days to update the computer catalog once the system is up and running.

“We have probably got in the neighborhood of 35,000-40,000 items that have been checked out, loaned out, and returned during that time frame.”

Despite the challenges, Kelley Tolbird views the attack as just a bump in the road.

“Nobody is going to stop us from reading.”

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