The City of Monroe Water System addresses issues

Published: Feb. 23, 2021 at 9:57 PM CST
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MONROE, La. (KNOE) - Even though the winter weather is gone, Monroe residents are still having issues with water.

Many Monroe residents have reached out to KNOE about their problems with continued low water pressure or no pressure at all.

Sean Benton, Water Systems Manager, with the City of Monroe Water System says the system is being pushed to its limit.

“The City of Monroe produces on the max 20 million gallons of water daily. Currently, we are over that capacity meaning we’re maxed out right now. We’re bringing in 20 million and putting out 21 million. So if you do the math, we’re really upside down. We’re putting out more than we produce,” Benton said.

Benton says one of the main issues is leaks in the system. Homes are a big contributor to leaks. The excessive leaks they’ve seen have been 700 to 1,000 gallons an hour.

“Our goal has been to get out there with the customers and actually get them turned off to be able to get relief on the system itself,” Benton said.

He says the issue of low pressure should start to resolve when the treatment plant begins to put out 75% to 80% capacity.

“This is a situation that we prepared for. We had the opportunity to put enough water in all our tanks and storage to be able to make it through this time. We didn’t anticipate it to be here that long,” Benton said.

The City of Monroe has not had to go under a boil advisory from the effects of the storm because they have been able to keep up enough pressure.

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