August 11: National 811 Day; Call before you dig

Published: Aug. 10, 2020 at 2:17 PM CDT
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MONROE, La. (KNOE) - August 11 is National 811 Day. The day serves as a reminder for residents of Louisiana to always call 811 before digging, so utility companies can mark utility lines on your property. Officials say this is an important step that needs to be done to prevent injury, death, power outages, or hefty fines.

Damage to an underground utility line happens every few minutes due to someone digging without first contacting 811, officials say. When you dial 811, you will be connected to a Louisiana One Call system operator, who will get some information from you and notify the appropriate utility companies in your area.

If you damage an underground utility cable, you are legally responsible for repairs.

The City of Monroe encourages homeowners to take the following steps before beginning to dig:

Always call 811 at least three, but not more than 10, business days prior to the start of digging, regardless of the depth of the dig or your familiarity with the property.

Before digging, confirm the mark-out has taken place. Blue indicates the presence of underground water lines and green indicates sewer.

Respect all markings. Take a photo of the mark-out because inclement weather may wash away painted markings. Maintain the mark-outs until no longer necessary and move the location of your project if it is near utility line markings.

Dig with care – hand dig within two feet of the outer wall of the underground facility. Water service lines can feel like a tree root and can be easily severed by a shovel.

For more information about 811 and safe digging practices, visit

In the event of damage to a City of Monroe water line, immediately call 318-329-2385.

Copyright 2020 KNOE. All rights reserved.

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