Plans for a new communication center for Monroe Fire Department - KNOE 8 News; KNOE-TV; KNOE.com |

Plans for a new communication center for Monroe Fire Department

Posted: Updated:

MONROE, La. (KNOE 8 News) -The Monroe Fire Department has plans in place to move their communication center and improve their dispatching technology. As Nolan Crane reports the project will cost more than $800,000 but it could save money for Monroe homeowners.

These dispatchers have been working in this communication center for the Monroe Fire Department for more than twenty years answering phones. It's almost as long as some of the outdated equipment they use to dispatch these big red trucks.

"We've got old equipment and some point in the future you know equipment fails," said Terry Williams.

"We do need larger screens, the automatic vehicle locator or GPS would let us know every one of our units were as all times," said Lori Saterfield.

Instead of having to push a lot of buttons the Monroe fire chief wants $875,000 worth of new equipment and move locations to the public safety building on Highway 165-South. The Monroe Fire Department is a class one which saves homeowners money of their home insurance. In addition to flushing fire hydrants, changing their equipment is another way they can keep their prestigious rank.

"Property insurance as far as our rating requires that we have a certain number of methods of notifying our units or a certain way of communicating with our units and some of this equipment now is old," said Williams.

Every year these dispatchers answer more than 6,000 phone calls. They want to add more staff to better assist homeowners by getting these trucks to the scene even faster.

"We really need a third position and there is no room for the third position here," said Saterfield.

If approved by the city council the transition will take place by November. Last year the Monroe Police Department received the same technology to help them be more efficient. Now the fire department says it's their turn.

  • Most Popular StoriesMost Popular StoriesMore>>

  • Security officer recognized for helping catch felon

    Security officer recognized for helping catch felon

    Thursday, April 24 2014 12:15 AM EDT2014-04-24 04:15:48 GMT
    MONROE, La. (KNOE 8 News)- A Pecanland Mall security guard was appreciated for her bravery and tactical skills on apprehending a criminal.Angel Cook was recognized as the south central region security officer of the year.On January 30. Cook helped police find convicted felon Terresz Robinson.Cook noticed Robinson in the mall and immediately started to keep a close eye on him while alerting police.She credits her colleagues for helping in the arrest.Terresz Robinson was found guilty of second ...
    MONROE, La. (KNOE 8 News)- A Pecanland Mall security guard was appreciated for her bravery and tactical skills on apprehending a criminal.Angel Cook was recognized as the south central region security officer of the year.On January 30. Cook helped police find convicted felon Terresz Robinson.Cook noticed Robinson in the mall and immediately started to keep a close eye on him while alerting police.She credits her colleagues for helping in the arrest.Terresz Robinson was found guilty of second ...
  • Head-on crash kills Rayville man

    Head-on crash kills Rayville man

    Wednesday, April 23 2014 11:41 AM EDT2014-04-23 15:41:23 GMT
    RAYVILLE, La. (KNOE 8 News) -On April 22, 2014, at 8:00 p.m., Troopers assigned to Louisiana State Police Troop F responded to a two vehicle fatal crash on Whitehall Road south of Louisiana Highway 15.
    RAYVILLE, La. (KNOE 8 News) -On April 22, 2014, at 8:00 p.m., Troopers assigned to Louisiana State Police Troop F responded to a two vehicle fatal crash on Whitehall Road south of Louisiana Highway 15.
  • Corrections officer arrested for sexual misconduct with inmate

    Corrections officer arrested for sexual misconduct with inmate

    Wednesday, April 23 2014 3:00 PM EDT2014-04-23 19:00:59 GMT
    DELHI, La. (KNOE 8 News) - Tuesday, April 22, 2014 at approximately PM, Richland Parish Sheriff’s personnel received a complaint of sexual misconduct from an offender incarcerated at Richland Parish Detention Center.
    DELHI, La. (KNOE 8 News) - Tuesday, April 22, 2014 at approximately PM, Richland Parish Sheriff’s personnel received a complaint of sexual misconduct from an offender incarcerated at Richland Parish Detention Center.
  • Dean Hart, Jr. given bail

    Dean Hart, Jr. given bail

    Wednesday, April 23 2014 5:02 PM EDT2014-04-23 21:02:22 GMT
    MONROE, La. (KNOE 8 News) - A judge has given Dean Hart, Jr. the opportunity to post bail with conditions.Our reporter is in the courtroom, and we will update this story as it comes available.
    MONROE, La. (KNOE 8 News) - A judge has given Dean Hart, Jr. the opportunity to post bail with conditions.Our reporter is in the courtroom, and we will update this story as it comes available.
  • Vieux Carre put up for auction

    Vieux Carre put up for auction

    Wednesday, April 23 2014 12:15 PM EDT2014-04-23 16:15:30 GMT
    MONROE, La. (KNOE 8 News) - The Vieux Carre store and restaurant on North 18th street is closed down, and the entire moveable contents are up for auction.
    MONROE, La. (KNOE 8 News) - The Vieux Carre store and restaurant on North 18th street is closed down, and the entire moveable contents are up for auction.
  • Legislature discuss payday loans

    Legislature discuss payday loans

    Wednesday, April 23 2014 11:43 PM EDT2014-04-24 03:43:02 GMT
    MONROE, La. (KNOE 8 News)- Legislators discussed a bill that would limit the amount of times an individual can take out loans from a payday lender within a years period.This after a bill that suggested interest rates be capped at 36% was shot down. Senator Ben Nevers of Bogalusa is the author of both bills.ULM economist Robert Eisenstadt says limiting the amount of loans taken out won't solve the problem of payday lending.Representative Erich Ponti of Baton Rouge opposes a bill that will limi...
    MONROE, La. (KNOE 8 News)- Legislators discussed a bill that would limit the amount of times an individual can take out loans from a payday lender within a years period.This after a bill that suggested interest rates be capped at 36% was shot down. Senator Ben Nevers of Bogalusa is the author of both bills.ULM economist Robert Eisenstadt says limiting the amount of loans taken out won't solve the problem of payday lending.Representative Erich Ponti of Baton Rouge opposes a bill that will limi...
  • Hamburg man shoots and kills neighbor

    Hamburg man shoots and kills neighbor

    Monday, April 21 2014 2:41 PM EDT2014-04-21 18:41:41 GMT
    HAMBURG, Ar. (KNOE 8 News) - Ashley County authorities have arrested a Hamburg man after he shot and killed his neighbor on Easter Sunday.
    HAMBURG, Ar. (KNOE 8 News) - Ashley County authorities have arrested a Hamburg man after he shot and killed his neighbor on Easter Sunday.
  • New facility bringing almost 700 jobs to Shreveport

    New facility bringing almost 700 jobs to Shreveport

    Friday, October 26 2012 5:57 PM EDT2012-10-26 21:57:40 GMT
    SHREVEPORT, La., (KNOE 8 News) - Project could possibly create another 2000+ jobs as well in time.
    SHREVEPORT, La., (KNOE 8 News) - Project could possibly create another 1500+ indirect jobs as well in time.
Powered by WorldNow
All content © Copyright 2000 - 2014 WorldNow and KNOE. All Rights Reserved.
For more information on this site, please read our Privacy Policy and Terms of Service.