Entergy at the ready for outage problems - KNOE 8 News; KNOE-TV; KNOE.com |

Entergy at the ready for outage problems

Posted: Updated:

MONROE, La., (KNOE 8 News) - Entergy's Louisiana utility spokesmen say its companies are prepared to respond to any power outages in north Louisiana that could be caused by the winter weather system moving across the state today.

The National Weather Service has issued an ice storm warning for the northern portion of the state as well as parts of Arkansas and Mississippi. As much as an eighth to a quarter inch of ice and isolated areas of snow are predicted to accumulate from Shreveport to the Louisiana/Mississippi border.

According to the spokesmen, Entergy officials have been working with the company's weather experts in advance of the storm to better understand the potential risk and prepare accordingly. Entergy's crews are on standby and ready to safely restore power as quickly as possible.

Entergy is urging its customers to monitor the storm and to prepare to implement their own storm plans if needed. Customers also are encouraged to download Entergy's mobile app to quickly access outage maps and information.

Safety is the first priority. Call 1-800-9OUTAGE (1-800-968-8243) to report downed or dangling power lines, poles or other damaged equipment.

Live wires can be deadly. Stay away from downed power lines.

Do not venture into standing water or areas of debris since power lines that still could be energized and dangerous may not be visible. Keep away from metal fences and other objects that can become energized if they come in contact with downed power lines.

Stay a safe distance away from active work zones and restoration workers on the job. Entergy's first priority is the safety of the public and our emergency workers.

Don't trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines.

If you are without electric power, turn off your breakers or remove fuses now. This is to protect your home from a threat of fire if your internal wiring has been damaged.

Do a visual inspection of your electrical equipment where the utility lines attach to your house. If you see damage to the house connection, the pipe that carries the wire to the meter or damage to the meter box that surrounds the meter, you may need to call an electrician. Do not use a ladder to make this inspection. Your electrician should be the one who makes a close inspection.

If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your home main electric panel. If not disconnected, power can flow from your generator into the outside utility lines and injure unsuspecting crews working to restore service. It might even injure a neighbor if power from your generator flows along common lines to another house.

Do not run a generator in a confined space.

Only licensed electricians should attempt to repair your home or business electrical system.

Storm-preparedness tips and online services are available through the "Entergy Storm Center," "myAccount" and "View Outages."

Additionally, Entergy has prepared a severe weather guide: Storm Ready, which can be accessed through the "Entergy Storm Center."

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