When your Central Security Monitronics alarm is activated and then triggered by an event like a burglary or fire, we immediately go into action
Your home security monitoring system instantly sends a signal to Central Security's Monitoring Station, prompting our highly trained agents to react by contacting you via two-way voice or by phone.
You will be asked to provide your password. In case you accidentally set off your system, Central Security will clear the alarm from any emergency dispatch.
If we are unable to contact you; if the monitoring station receives the wrong password; if your specified contact telephone line is busy; or if we have reason to suspect trouble at your home, we'll dispatch the proper authorities to directly assess the situation.