When your Central Security Monitronics alarm is activated and then triggered by an event like a burglary or fire, we immediately go into action
- Your home security monitoring system instantly sends a signal to Central Security's Monitoring Station, prompting our highly trained agents to react by contacting you via two-way voice or by phone.
- You will be asked to provide your password. In case you accidentally set off your system, Central Security will clear the alarm from any emergency dispatch.
- If we are unable to contact you; if the monitoring station receives the wrong password; if your specified contact telephone line is busy; or if we have reason to suspect trouble at your home, we'll dispatch the proper authorities to directly assess the situation.