KNOE 8 News; KNOE-TV; KNOE.com |Closed Captioning Concerns

Closed Captioning Concerns

To report closed captioning problems, issues, or concerns, please call:

Jerry Harkins
Phone:318.388.8888 ext. 407
Fax: 318.387.0070
Email: captions [at] knoe-dot-com  or captions [at] kaqy11-dot-com

KNOE will make every effort to respond or otherwise resolve your inquiry within 24hrs or 1 business day.

Written closed captions complaints should be directed to the following:

Jerry Harkins, Chief Engineer
1400 Oliver Road
Monroe, LA 71201

Phone:318.388.8888 ext. 407
Fax: 318.387.0070
Email: captions [at] knoe-dot-com  or captions [at] kaqy11-dot-com

Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.