Monroe, LA (KNOE) - The Internal Revenue Service (IRS) has made plans to hire private collections agencies to collect certain overdue taxes. The IRS reports the new collection program could begin as early as this spring. According to the IRS, private collection agencies will work on accounts where taxpayers owe money, but the IRS is no longer actively working them. The agencies are Conserve, Pioneer Horseheads, Performant Livermore and the CBE Group.
The IRS will give taxpayers and their representative written notice that the accounts are being transferred to the private collection agencies. The agencies will send a second, separate letter to the taxpayer and their representative confirming this transfer.
Private collection agencies will be able to identify themselves as contractors of the IRS collecting taxes. Employees of these collection agencies must follow provisions of the Fair Debt Collection Practices Act and should be courteous and respect taxpayer rights.
Taxpayers will be informed about electronic payment options for taxpayers at IRS.gov/Pay Your Tax Bill. Payment by check should be payable to the U.S. Treasury and sent directly to IRS, not the private collection agency.
The IRS will do everything it can to help taxpayers avoid confusion and understand their rights and tax responsibilities, particularly in light of continual phone scams where callers impersonate IRS agents and request immediate payment. If you do not wish to work with the assigned private collection agency to settle your overdue tax account, you must submit a request in writing to the private collection agency.