Reporting closed captioning problems, issues, or concerns - KNOE 8 News; KNOE-TV; KNOE.com |

Closed Captioning Concerns

Posted:

To report problems, issues, or concerns with closed captioning on-air or online, please call:

Jerry Harkins
Phone:318.998.4981
Fax: 318.387.0070
Email: captions [at] knoe-dot-com

KNOE will make every effort to respond or otherwise resolve your inquiry within 24hrs or 1 business day.

Written closed captions complaints should be directed to the following:

Jerry Harkins, Chief Engineer
1400 Oliver Road
Monroe, LA 71201

Phone:318.998.4981
Fax: 318.387.0070
Email: captions [at] knoe-dot-com

Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

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